Terms and Conditions

These Terms and Conditions (“Terms”) form a legally binding agreement between you and Vidyanju, owned and operated by Gaurav Chaudhary (“Vidyanju”, “we”, “us” or “our”). They govern your use of vidyanju.com (the “Website”) and your purchase of any product from us.

By using the Website or placing an order, you agree to these Terms, our Privacy Policy, our Refund and Cancellation Policy and our Disclaimer. If you do not agree, please do not use the Website.

1. Definitions

• “Products” means the digital study materials sold on the Website, including solved assignments, guess papers and any other PDF files.
• “You” or “User” means any person who visits the Website or buys a Product.
• “University” means the Indira Gandhi National Open University (IGNOU) or any other university or board whose courses our Products relate to.

2. Eligibility

You must be at least 18 years old and legally able to enter into a contract under the Indian Contract Act, 1872 to buy from us. If you are under 18, you may use the Website only with the consent and supervision of a parent or lawful guardian, who agrees to these Terms on your behalf.

3. Independent platform

Vidyanju is a private, independent business. We are not affiliated with, endorsed by, or connected to IGNOU or any other university, board or government body. University names and course codes appear on the Website only to identify the course that a Product relates to. All such names belong to their respective owners.

4. Nature of our Products and how you may use them

• Our Products are study aids and model answers for reference only. They are not official university material and are not a substitute for the official study material, assignment questions or instructions issued by the University.
• Universities, including IGNOU, generally require students to prepare and submit their own original assignments, often handwritten. You are solely responsible for following the rules of your University. Copying our material and submitting it as your own work may break those rules, and Vidyanju is not responsible for any rejection, penalty or other consequence that follows.
• Guess papers are prepared by analysing past question papers and the syllabus. They are predictions only. They are not actual, official or leaked question papers, and we have no access to any examination paper before an exam. We do not guarantee that any question will appear in your examination.
• We do not promise or guarantee any marks, grades, pass result or acceptance of any assignment. Any reference to marks or scores on the Website describes the aim of our material and is not a guarantee.

5. Your responsibility when ordering

Before paying, please check the course code, session, medium (English or Hindi) and product title carefully. You are responsible for choosing the correct Product and for giving us a correct email address and WhatsApp number, because your download link and support messages are sent to them.

6. Prices and payment

• All prices are shown in Indian Rupees (INR). Any applicable taxes are shown at checkout.
• Payments are processed securely by our payment gateway, Razorpay. We do not receive or store your card, UPI or net banking details.
• We may change prices at any time. The price you pay is the price shown at the time you place your order.
• If a Product is listed at an obviously wrong price because of a technical or typing error, we may cancel the order and give you a full refund.

7. Delivery and downloads

• Products are delivered digitally. Once your payment is confirmed, a download link appears on the order confirmation page and is also sent to your email address.
• Each purchased Product can be downloaded up to 5 (five) times from its download link. Please save the file to your device or cloud storage after your first download.
• If you do not receive your download link, or the link does not work, contact us with your Order ID and we will help you. See our Refund and Cancellation Policy for what happens if we cannot deliver.

8. Licence to use the Products

When you buy a Product, we grant you a limited, personal, non-exclusive, non-transferable and revocable licence to download, view and print it for your own private study. You must not:

• share, forward, upload or post the Product, or any part of it, on WhatsApp, Telegram, social media, websites, file-sharing services or any other platform;
• sell, resell, rent, lend or distribute the Product, whether for free or for money;
• remove or change any branding, watermark or notice in the Product; or
• use the Product for any commercial purpose.

If you breach this licence, we may cancel your access without a refund and take legal action, including under the Copyright Act, 1957.

9. Intellectual property

The Website and its content, including the answers, explanations, text, layout, design, graphics and the Vidyanju name and logo, are owned by Vidyanju or used with permission, and are protected by Indian copyright and trademark laws. Assignment questions, course codes and names issued by a University belong to that University, and we do not claim ownership of them.

10. Acceptable use

You agree not to:

• use the Website for any unlawful or fraudulent purpose;
• try to gain unauthorised access to the Website, its servers or other users’ accounts;
• copy, scrape or download Website content using automated tools;
• upload viruses or any harmful code; or
• make false complaints, fraudulent payment disputes or chargebacks.

11. Accuracy of content

We prepare our Products and Website content with care, but they may contain errors or omissions, and University syllabi and assignment questions can change. Please check important information against your official study material and the official University website. If you find an error in a Product, tell us and we will review and correct it where appropriate.

12. Refunds and cancellations

Refunds, replacements and cancellations are governed by our Refund and Cancellation Policy, which forms part of these Terms.

13. Third-party services and links

The Website uses and links to third-party services, such as Razorpay, WhatsApp, Telegram and the official IGNOU website. We are not responsible for the content, availability or practices of these third parties, and your use of them is governed by their own terms.

14. Disclaimer of warranties

To the fullest extent permitted by law, the Website and Products are provided “as is” and “as available”. We do not give any warranty, express or implied, that the Products will meet your particular needs, produce any particular academic result, or that the Website will always be available, uninterrupted or free of errors.

15. Limitation of liability

To the fullest extent permitted by law:

• Vidyanju will not be liable for any indirect, incidental, special or consequential loss, including loss of marks, academic penalties, rejection of assignments, loss of data or loss of opportunity, arising from your use of the Website or Products.
• Our total liability for any claim relating to a Product will not exceed the amount you actually paid for that Product.

Nothing in these Terms limits any liability that cannot be limited under Indian law, or your rights as a consumer under the Consumer Protection Act, 2019.

16. Indemnity

You agree to indemnify and hold harmless Vidyanju and its owner from any claim, loss, liability or expense (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Products, or your violation of any law or the rights of any third party.

17. Suspension and termination

We may suspend or close your account, refuse orders or revoke your licence to a Product, without notice, if we reasonably believe you have breached these Terms, misused a Product or acted fraudulently.

18. Events beyond our control

We are not liable for any delay or failure to perform caused by events beyond our reasonable control, such as server or internet outages, payment gateway failures, natural disasters, government action or other force majeure events. We will try to resolve the issue as soon as reasonably possible.

19. Governing law and disputes

These Terms are governed by the laws of India. We encourage you to contact us first so that we can try to resolve any issue informally. Subject to your rights to approach a Consumer Commission or the National Consumer Helpline (1915) under the Consumer Protection Act, 2019, the courts at Jaipur, Rajasthan, India will have exclusive jurisdiction over any dispute arising from these Terms.

20. Changes to these Terms

We may update these Terms from time to time. The updated Terms apply from the date they are posted on this page. The Terms in force when you placed an order apply to that order.

21. General

• Entire agreement: these Terms, together with our Privacy Policy, Refund and Cancellation Policy and Disclaimer, form the entire agreement between you and us.
• Severability: if any part of these Terms is found to be invalid, the rest will remain in force.
• No waiver: if we do not enforce any right immediately, we do not give up that right.

22. Contact and grievances

For questions or complaints about these Terms or any order, contact our Grievance Officer:

We will acknowledge your complaint within 48 hours and aim to resolve it within one month of receiving it.

If you have any question about this page, write to us at info@vidyanju.com.